KJUS revolutionizes the market with its Ski, Golf and Lifestyle collections season after season. Be on the pulse of innovation and join our passionate team. Effective immediately or upon agreement, we are looking for a
Customer Service & Inside Sales Manager (DE/EN, 100%)
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- Lead Customer Service & Inside Sales department (3 sales representatives / 2 repair tailors)Support B2B customers for the European market
- Support sales team in sales questions, projects and administrative tasks
- Support B2C customers
- Check, record, process and monitor electronic, telephone and written customer orders (B2B/B2C)
- Customer sales advice
- Inform on current order and delivery statistics and stocks
- Process returns and credit notes and incorrect deliveries
- Cooperate with logistics partners, monitor and secure timely delivery
- Handling of stock transfers
- Create and monitor of customer service timeline
- Support sales communication: prepare mailings as well as sales information to subsidiaries, agents, distributors and dealers after consultation with Managing Director KJUS European Operations
- Support administrative inquiries/projects from sales subsidiaries and agencies, as well as sales contact for all LKI departments
- Support ERP System (Netsuite/Repspark)
- Support Head of Global Sales/ Managing Director KJUS European Operations in various administrative matters
- Commercial or retail-oriented basic education (KV, commercial school, etc.)
- Commercial or retail-oriented basic education
- 2 - 3 years of experience in a sales office in a similar environment and position with team leader experience
- Excellent communication and interpersonal skills as well as high customer- and service-orientation
- Very well-organized person with an accurate working method and the ability to stay calm and keep the overview and friendliness even in hectic times
- Enthusiastic, reliable and trustworthy personality with the ability to grasp new circumstances quickly
- Sporty and passionate person who likes to take responsibility and lives the team spirit
- Fluent in German and English, minimum intermediate level in French
- Good IT user skills (MS Office, Outlook), knowledge of NetSuite is an advantage
Does this sound exciting to you? Then we should get in touch. We are looking forward to receiving your complete application.
LK International AG | Suurstoffi 37 | CH-6343 Risch-Rotkreuz
Isabel Frey | Human Resources Specialist
Tel. +41 41 748 08 79
kjus.com